Democratize Access to Data & Uncover Highly Impactful Insights on AWS

Challenges

• In-house dashboards were clunky and difficult to update/maintain.

• Struggled to balance important feature requests with higher priority items on the roadmap.

• Troubled by un-actionable data insights for all business users, notably the customer success team.

• Wanting and willing to leverage their AWS investments.

Solutions

• Empowered non-technical users to build robust, customizable dashboards that were fully integrated and live in <1 month.

• Placed actionable, digestible insights in the hands of business users.

• Enabled ETL data set preparation without assistance from the dev team, leading to over 20 million analytics events.

• Benefitted from elasticity and scalability provided by their AWS infrastructure.

Results

• Delivery of a fully integrated, important product feature rapidly and without needing dev resources.

• Access to compelling, actionable insights including new KPIs and tiered data findings.

• Dramatically improved user experience with a seamlessly integrated, fully white-labeled analytics experience.

• Drastically reduced time to create custom dashboards by letting data analysts prepare their own ETL data sets.