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What's new in Toucan: April 2026 product update

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What's new in Toucan: April 2026 product update

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Embedded analytics only earns its place if your customers actually use it. For that, the AI layer has to hold up in real sessions: fast answers, the right context, no edge cases that quietly erode trust.

Five updates are shipping now. Three sharpen the AI agent. Two clean up the dashboard experience. Here is what changed, and why it matters if you are embedding Toucan in your product.

AI agent: faster, sharper, and time-aware

Long conversations stay fast and accurate

AI Agent
AI Assistant AI
Show retention trends for EMEA
EMEA retention is at 87%, up 3pts vs last quarter.
⏱ Auto-summarized · 48 exchanges
Now compare with APAC over 12 months
Based on the earlier EMEA analysis, APAC runs 4pts lower at 83%, with a dip in Q3.
Ask a follow-up…

The AI agent now auto-summarizes conversation history as it grows. Past 50 exchanges, it stays relevant and quick without losing the thread.

This matters more in an embedded product than in a one-off BI tool. Your end users have real, multi-turn conversations with their data, not single questions. The agent keeps context so the tenth question is answered as sharply as the first.

Acts faster, costs less

AI Agent
AI Agent · Planning Optimized
 SIMPLE QUERY
What's our MRR this month?
 Fetch metric
 Multi-source join
 Trend analysis
 Forecast model
Response
0.8s
Steps used
1 / 4
 COMPLEX QUERY
Forecast churn impact on ARR for next 2 quarters by region
 Fetch metrics
 Multi-source join
 Trend analysis
 Forecast model
Response
4.2s
Steps used
4 / 4
Cost per query, internal benchmarks −42%

The agent now calibrates its planning to the complexity of the request. A simple question takes a direct path. A complex one gets the full multi-step plan. No over-planning on the easy tasks.

On our internal benchmarks, that is up to 42% lower cost per query. When you are the ISV paying for inference across every tenant, that number compounds. And the simple questions, which are most of them, come back faster.

Time-aware by default

AI Agent
AI Agent · Date resolution Auto
User query
Show me revenue “this quarter” and compare with “YTD”
Resolved automatically
“this quarter”Apr 1 – Jun 30, 2026
“YTD”Jan 1 – Jun 30, 2026
TimezoneEurope/Paris · UTC+2

"This quarter," "YTD," "next 6 months": the agent now resolves every relative date against the user's local timezone, at query time. No ambiguity, no off-by-a-day surprises.

If your customers span timezones, this is one less thing you have to build and maintain yourself. The answer matches what the user actually meant when they asked.

Dashboard: two fixes worth shipping

Reorder filters by drag and drop

Dashboard
Dashboard · Filters Live
Region EMEA
Drop here
Period Q2 2026
Product All 🢒

Dashboard filters now reorder with drag and drop. Immediate, no save step.

Small change, real quality-of-life. It lets builders match filter order to how people actually read a dashboard. This one should have shipped sooner.

No more version gaps

Dashboard
Dashboard · Change history Versioned
Change history
 
v1.4Current
Edited chart · Revenue by region
Today · 10:24 AM · Alex K.
v1.3
Added filter · Department
Yesterday · 3:41 PM · Sara M.
v1.2
Edited chart · Headcount trend
Jun 9 · 11:05 AM · Alex K.
v1.1
Dashboard created
Jun 8 · 9:00 AM · Alex K.

Editing a chart now creates a new dashboard version, as you would expect. Change history stays intact, with nothing silently dropped.

For teams that care about auditability and rollback, that is the difference between a version history you trust and one you have to double-check by hand.

Ship analytics your customers actually use

All five updates are live. If you already embed Toucan, they are in your environment now.

If you are still weighing build versus buy for in-product analytics, here is the short version: Toucan is AI-native embedded analytics for SaaS products, multi-tenant by design, with your first dashboard shipping in days rather than quarters.

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